Contact Us
Get in touch with Rezly
Have questions about Rezly AI? We're here to help.
FAQ
Common Questions
Quick answers before you reach out — you might find what you need here.
We typically respond to all enquiries within 24–48 hours during business days. For urgent issues related to your account or subscription, we prioritise faster responses.
You can cancel your subscription at any time from your account settings page. Your premium features will remain active until the end of your current billing period. No cancellation fees apply.
Try clearing your browser cache and refreshing the page first. If the issue persists, please reach out to us through the contact form with details about the problem, including your browser and any error messages you see.
Absolutely! We love hearing from our users. Use the contact form or the feature request option to share your ideas. We regularly review user feedback and prioritise the most requested features.
Yes, creating and downloading your CV is completely free. We offer optional premium features for users who need advanced AI tools and additional saves, but the core experience is free for everyone.
You can delete your account from your account settings page. Alternatively, contact us through the form and we'll process your request. Please note that account deletion is permanent and all saved CVs will be removed.